Soft skills, the topic of this lesson, are the subtle behaviors and communication styles that help make a work environment or interaction with another person easier to manage. Soft skill examples include communication skills, such as voice inflection and gestures. Soft skills are essential for professionalism. Technical skills & Knowledge may get you the job but “SOFT SKILLS” can make you or break you as a manager.
Soft skills include:
- Communication skills
- Interpersonal & Intrapersonal skills
- Time Management
- Self Management
- Goal Setting
- Attitude Building
- Body Language
- Problem Solving Skills
- Critical Thinking
- Manners & Etiquettes
- Leadership Skills
- Personality Development
- Interview Skills